Questions?
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Where are you located?
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We are currently working from a commercial kitchen. We serve our valued customers online or through scheduled deliveries.
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How far advance should I place an order?
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Please give your order at least 5-7 business days. Your cookies are made to order because we want to give you the best cookies possible. This means your cookies may take a little time.
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Where do you ship to? Where do you deliver to?
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We ship nationwide, however we are not shipping filled cookies at this time (delivery only). We deliver throughout Long Island and parts of Queens, NY. If you are placing a catering order, we can deliver throughout the tri-state area (see Catering for more information).
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How can I pay for my order?
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Please pay for all orders through the website. We will not accept payments at the point of delivery.
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Do you cater for special events?
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Yes we do! We would be happy to make your day even more special! Please see our Catering section for more information.
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Are you an allergen-free facility?
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Currently we are not an allergen-free facility.
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Can I place a custom order?
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Please email us at thecookiespotli@gmail.com with the details of your custom order and we will try our best to accommodate you.