Questions?
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Where are you located?
We are currently working from a commercial kitchen. We serve our valued customers online or through scheduled deliveries.
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How far advance should I place an order?
Please give your order at least 5-7 business days. Your cookies are made to order because we want to give you the best cookies possible. This means your cookies may take a little time.
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Where do you ship to? Where do you deliver to?
We ship nationwide, however we are not shipping filled cookies at this time (delivery only). We deliver throughout Long Island and parts of Queens, NY. If you are placing a catering order, we can deliver throughout the tri-state area (see Catering for more information).
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How can I pay for my order?
Please pay for all orders through the website. We will not accept payments at the point of delivery.
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Do you cater for special events?
Yes we do! We would be happy to make your day even more special! Please see our Catering section for more information.
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Are you an allergen-free facility?
Currently we are not an allergen-free facility.
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Can I place a custom order?
Please email us at thecookiespotli@gmail.com with the details of your custom order and we will try our best to accommodate you.